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Scratchers disappeared?

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So I leveled up and received a legendary shard and 3 scratchers, but when I was trying to redeem my scratchers I used one but it used all of them and instead of giving me 3 different scratchers I only got to use one of them and the other 2 disappeared and I was not able to use them. If theres a way to fix this I would be much obliged.
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Posted Feb 24, 19 · OP · Last edited Feb 24, 19
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Hey there!
First and foremost: Sorry for the inconvenience! This sounds very unfortunate and I'm sorry to hear that!
But, in oder to get something going here, there are two options:
  1. Come to our discord, for a fast and smooth way of getting through this here is the link or https://discord.gg/wnHZDSJ - In there we got a #support channel where you can open tickets which get reviewed by admins or senior mods. On top of that there is a form so we have an idea in which server you play and what your IGN is.
  2. If above is not an option, I'd like you to post your server (Neo/Ultra/Origins) together with your IGN (ingame-Name) here for further procession.
Once again I'm really sorry for what happened and I hope you have a good day!
-Spirit
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Posted Feb 25, 19
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I've moved this to the discord so this can be closed now.
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Posted Feb 25, 19 · OP
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