So I leveled up and received a legendary shard and 3 scratchers, but when I was trying to redeem my scratchers I used one but it used all of them and instead of giving me 3 different scratchers I only got to use one of them and the other 2 disappeared and I was not able to use them. If theres a way to fix this I would be much obliged.
First and foremost: Sorry for the inconvenience! This sounds very unfortunate and I'm sorry to hear that!
But, in oder to get something going here, there are two options:
Come to our discord, for a fast and smooth way of getting through this here is the link or https://discord.gg/wnHZDSJ - In there we got a #support channel where you can open tickets which get reviewed by admins or senior mods. On top of that there is a form so we have an idea in which server you play and what your IGN is.
If above is not an option, I'd like you to post your server (Neo/Ultra/Origins) together with your IGN (ingame-Name) here for further procession.
Once again I'm really sorry for what happened and I hope you have a good day!